CANT LIST ALL THE FAULTS AND ALL THE ISSUES AS WILL BE HERE ALL DAY BUT WORD OF ADVISE FOR ANYONE BUYING A CAR FROM THESE ROGUE SELLER! PLEASE MAKE SURE YOU INSPECT THE CAR THOROUGHLY AND ASK FOR A 30 DAY RETURN IF ANYTHING GOES WRONG AND PLEASE DO NOT PURCHASE AUTOGUARD WARRANTY AS THEY ARE A DISGRACE ALSO. BACK TO THESE GUYS, ATROCIOUS CUSTOMER SERVICE SKILLS AND LACK OF HELP FOR CUSTOMERS. BOUGHT THE VEHICLE FOR 3700 OR SO LAST NOVEMBER AND HAVE ALREADY SPENT MORE THEN 1000 ON REPAIRS AND FAULTS WHICH WERE LAUGHED AT WHEN WE COMPLAINED WITHIN 2 WEEKS OF DRIVING AWAY WITH THE CAR. WE WERE BLATANTLY SOLD A FAULTY CAR. I WILL STOP THERE AS THIS COULD JUST GO ON AND ON..........Jenson Cars and Nasser,All the faults we mentioned to you at the start minus the Clutch (which is also on its way out) have all led to us having to spend money on the car:1. The engine management which was intermittent as mentioned to yourselves came on instantly once we left, we paid 108 to get this checked out and even this didn't help and The Engine Management Light is still on now.2. The car had a problem when you turned right especially going round roundabouts and this has actually turned out to be an issue with the power steering and the steering rack which has cost us upwards of 1500.Please note that these faults were reported and all occurred within 3 weeks of purchasing the car and to be honest they were probably already existent on the car and you are not willing to admit it. Your whole attitude customer service was appalling. You talked over me when i was speaking to you and you had smug response to everything. You can say all you want about independent inspection as I have checked this out already from your side and also form the finance companies side but that is a separate matter for now. This has to be my worst customer experience to date and your whole attitude has been disgusting. Please give your customers a little more attention and respect in the future as I hope none of them experience what i have experienced with you.
Great chaps and reasonable prices. Service was great and efficient. No problem with my Nissan Note I got 3 months ago. So far so good.
Very helpful people. Got a great car at a great price. thank you so much
THEY RANG US RECENTLY TO ASK HOW THINGS WERE AND WE WERE HAPPY TO WRITE A REVIEW. PURCHASED A RENAULT MEGANE A FEW MONTHS AGO VERY HAPPY WITH THE CAR.
After arranging to view a car at Jensens at 12 midday , and confirming that it was still for sale that particular morning , I travelled with my daughter 65 miles to see it . We arrived at the garage at 12:10 only to be told they had sold it ! I was so shocked , there was nothing we could do . The salesman said he thought the other family were the arranged viewers but they told him that they hadnt telephoned to arrange to see the car ... clearly not a man of his word as he sold it . I advise any body who wants to view a car from here and travels some distance to ensure you have their word that they wont sell it prior to your arranged visit
Jenson Cars is a UK Car Dealer based in Peterborough, East of England. Jenson Cars is located at Newark Rd, Peterborough PE1 5YD, UK.
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